Frequently Asked Questions
Everything you need to know about caring for and purchasing your MAC knives.
What makes MAC knives different from other brands?
MAC knives are renowned for their 'Molybdenum' steel and unique edge geometry. They combine the razor-sharpness of Japanese blades with the durability of Western designs, offering a thinner blade for effortless slicing.
Are MAC knives dishwasher safe?
No, we strictly recommend hand-washing your knives with mild soap and drying them immediately. High heat and harsh detergents in dishwashers can damage the high-carbon steel and the handle material.
How often should I sharpen my MAC knife?
For home cooks, we recommend a professional sharpening every 6 to 12 months. However, regular maintenance with a ceramic honing rod will keep the edge aligned and sharp between professional services.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that customs duties may apply.
Do MAC knives come with a warranty?
Yes, MAC knives come with a 25-year limited warranty against manufacturing defects. This does not cover damage caused by misuse, improper sharpening, or normal wear and tear.